HP Care Pack Services
Coverage you can count on - around the clock and around the world.
Why choose HP Care Pack Services?
Benefits for your organization
HP Certified Technicians
Hardware is expertly serviced, and repairs are performed by those who know your devices best.
Lower, more predictable IT costs
Pair Care Packs with your devices from the start to better control your budget and avoid last-minute higher expenses.
Increased device uptime
Boost employee productivity and keep devices running smoothly with efficient service and support.
A proactive business approach
Save time, avoid surprises, and rest easy knowing you are covered.
Coverage options for your unique needs
4-hour response, flexible call-to-repair coverage, installation exchange, next business day on-site, and next business day on-site for travelers.
Protect against PC drops, spills, and power surges with accidental damage coverage, as well as battery replacement and defective media retention.
Extend your coverage beyond the base warranty with optional, flexible service extension plans varied durations and levels.
Top Care Packs
HP offers an array of Care Packs with varied durations and service levels to fit your organization's needs.
Get the support you need with the flexibility to choose between multiple service-level options featuring onsite response at your location or call-to-repair time and coverage window combinations.
Rely on our knowledgeable experts and prompt service to minimize downtime by getting your devices working and your users back to business.
Select the support that is right for your business from coverage windows to next business day onsite. HP will be there every step of the way with remote diagnostic support and onsite repair.
HP is your service partner to help reduce downtime and increase productivity for your desktops, notebooks, Retail Point of Sale systems, and workstations.
Be protected in the event of accidental device damage and avoid out-of-pocket repair or replacement costs. When the unexpected happens, HP has you covered.
Convenient and flexible accidental service coverage provides investment protection against unexpected physical damage and helps to keep users on the go.
Notebooks are an integral part of your life, and accidental spills, drops, or electrical surges could mean disaster without accidental coverage.
Get back to work with repairs handled by knowledgeable technicians from HP, a trusted one-stop service partner with global coverage you can count on.
You have enough to focus on when you are out of office. Stay productive and get access to the help you need—almost anywhere you go—with local language telephone and onsite support.
Minimize business travel stress knowing that your device can be repaired in more than 80 countries. Add optional Accidental Damage Protection to cover damage from drops and spills.
Protect against device failure while traveling at home or abroad and get back to business fast with prompt remedial services or Next Business Day Onsite support.
Keeping your hard drive when it requires replacement is critical to maintaining control of your sensitive data and ability to disposition it in a way that meets your security standards.
The HP Defective Media Retention Service is ideal if you need to control and secure proprietary and confidential data or if you are subject to data privacy regulations.
Sometimes, even the best storage media can fail, and if it does, don't send your confidential data to a remote facility. Keep it right where it is.
Improve and maintain system up-time and user efficiency with high-quality recovery, restoration, and software support from the experts at HP.
Displays and accessories connect us to our devices and are key to efficient work environments. Keep them running smoothly with coverage for docking stations, displays, and more.
